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Patient insurances verified.
Insurance payments posted.
All before you arrive at the office.
You're not dreaming!
US-based customer service and support that takes
care of insurance so you can take care of patients
Outsource Work, Insource Growth
How many more new patients could you schedule if your phone and team were free from the frustrations of insurance management? If your concept of outsourcing begins and ends with cutting expenses alone, you’re missing the added bonus our seamlessly-integrated service delivers. In addition to reducing the expense of insurance management, why not let us cut through the administrative fog so your patients can see your rockstar mojo like never before!
Cleaner Claims
A recent survey reveals 56% of all Over-60 Claims are denied or delayed because plan details were missed in the rush to see patients before getting a full breakdown with history?
More New Patients
We notice a 10-20% increase in new patient verifications within 6-8 weeks with most of our clients. You can answer more calls when you’re not on the phone making a call to insurance.
Increased Profit & Care
Collect more. Less time chasing claims. More “Yes” from new patients on their first visit. It all means more treatment, more face-to-face time with patients and increased efficiency.
We clock in everyday so your team can focus on patient care and customer service. Reduce stress, improve production, maximize collections and generate more referrals with the Dental Office Support you deserve!
What could you get done if all your
insurance was verified when you clocked in?
Patient Plans Verified
3000
Appointments Verifiied
10000
Days Missed
40
What our clients say
Thank you for helping Mid City Smiles run smoothly and allowing us to focus on patient care and customer service.
Magda Chacon
Office Manager New Orleans, Louisiana
We count on your team every day. We can’t always get the history, coverage or benefit information we need from online. And in a busy office, staying on hold just doesn’t work. Thank you for being a great remote partner who gets the job done and gets it right!
Kim Berry
Insurance Coordinator - Statesboro, GA General & Cosmetic Dentistry
Steve and his team have completely transformed our practice with their services. We placed our trust in him to get insurance verification break downs and they have not disappointed us. His entire team has been wonderful to work with. I have also recommended his services to other offices who have had the same experience as we have; exceptional!
Shelly Middleton
Practice Administrator - Statesboro, GA General and Pediatric Dentistry
My wife and I purchased a dental practice from a sole practitioner and immediately had to make changes with systems and staffing to accommodate two dentists. Steve was amazing at helping us create a welcoming and streamlined new patient experience. Steve is an expert in managing financial arrangements with patients and provided effective messaging in simplifying complex treatment plans for patients to understand. Steve is an incredible consultant and practice administrator. I would highly recommend him to anyone.
Dr. Michael Shirer
Practice Owner Aiken, SC
It’s hard to find someone that can be a dental practice game changer and we found it with Steve Cartin! As an insurance friendly practice, we often found ourselves devoting significant time and resources to trying to get insurance breakdown information. …..Then Steve arrived! Since then, he has worked even harder than we have to make sure that every detail of our practice protocols are carefully and consistently followed. His team has made one of the most stressful parts of every day practice vanish with strong consistency and reliability. Not too many people in my life I can say this about! Thank you, Dental Office Support !!
Dr. Dan Kubikian,
Periodontist, Sewell, NJ
Steve and his team have completely transformed our practice with their services. We placed our trust in him to get insurance verification break downs and they have not disappointed us. His entire team has been wonderful to work with. I have also recommended his services to other offices who have had the same experience as we have; exceptional!
Tija Hunter
CDA, EFDA, CDIA, CDSO, MADAA; Speaker, Consultant, Practice Administrator O'Fallon, MO General & Cosmetic Dentistry
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Ramp up your cash flow with...
Increased production
Position your practice get the “yes” on treatment your patients need. They will never be more motivated than at their new patient appointment. Our detailed history, eligibility and benefit breakdown help you and your team strike while the iron is hot!
Higher collection ratios
There only 2 reasons you have uncollected accounts: (1) you did not collect appropriately at check-out, or (2) you expect reimbursement you will never receive. Prevent A/R from piling up in the first place by using detailed, accurate insurance verifications to turn
More referrals
Patients who have a great experience with the team and the finances, refer their family and friends. If either of those key measures go south, patients will not refer. Deliver 5-star customer service and ramp up new patient referrals by getting it right the first time.
